Privacy Principles blue_square_70

Genus Commitment to Clients

Genus is committed to protecting the privacy and safeguarding the personal information of its clients. We collect, use and disclose information in accordance with Canada’s Personal Information Protection & Electronic Documents Act.

We have adopted 10 Privacy Principles (listed below) based on the federal legislation to ensure that clients’ information is protected.

Genus will disclose information to third parties such as custodians, banks, trustees and other service providers only to enable them to fulfill their service obligations to the firm and its clients. For example: opening accounts, managing accounts, record keeping, tax statement production, processing instructions and executing client transactions.

1 – Accountability
Genus is responsible for maintaining and protecting personal information under its control. Our Privacy Officer ensures compliance with the 10 Privacy Principles.

2 – Identifying Purposes
Genus will identify the purpose of all personal information collected at the time of, or prior to, the information being collected.

3 – Consent
The knowledge and consent of the client are required for the collection, use or disclosure of personal information except where required or permitted by law.

4 – Limiting Collection
The collection of personal information will be limited to that which is necessary for the purposes identified by Genus. Information will only be collected by fair and lawful means.

5 – Limiting Use, Disclosure and Retention
Personal information may only be used or disclosed for the purpose for which it was collected unless the client has otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period of time required to fulfill the purpose for which it was collected.

6 – Accuracy
Genus will maintain personal information in an accurate, complete, and timely manner as is necessary for the purposes for which it is to be used.

7 – Safeguards
Genus will protect personal information with security safeguards appropriate to the sensitivity of the information.

8 – Openness
Genus will make information available to clients concerning the policies and practices that apply to the management of their information.

9 – Client Access
Clients can request our Privacy Officer to inform them of the existence, use and disclosure of their information, and shall be given access to it. A client can amend the accuracy and completeness of the information.

10 – Client Questions or Suggestions
A client may direct any questions or enquiries with respect to the privacy principles outlined above by contacting our Privacy Officer, Stephen Au, at