Official Website and Communications Notice

Protecting your information and your investments is a top priority for us. This notice is intended to help you identify and avoid phishing scams and other online threats.

Our official website

Our only official websites are:

• www.genuscap.com – available in English and French (www.genuscap.com/fr) 
• https://my.genuscap.com/app/signin/ – client account login portal  

Any other website using Genus’ name, logo, or content is not operated by us. 

Always check the URL carefully for extra or missing words, letters, or spelling errors, as using a lookalike web address is a common scamming tactic. 

What you should do

When in doubt, don’t click on a URL. Enter our website address directly into your web browser instead. 

Do not enter any personal, login, or other information on websites other than our official site.

Do not send money or pay any “setup,” “unlock,” or “recovery” fees requested through a site that is not our official domain. We will never ask you to submit financial or personal information through our site.

If you are unsure whether a website, email, or message claiming to be from us is genuine, please contact us using the details on our official website before taking any action.

If you think you may have been affected

If you believe you may have interacted with a fraudulent site (for example, by sharing personal details or making a payment):

• Contact our team immediately via the phone number or email address listed on our official website.
• Notify your bank or card issuer as soon as possible.
• Consider reporting the incident to your local fraud or cybercrime reporting authority.

Our commitment to your security

We appreciate your vigilance and encourage you to reach out directly to our team if you have any questions or concerns.